Frequently Asked Questions

Design Candy is a design service company that focuses on designs for the print on demand industry. We also do custom designs for anything you may need.

Design Candy is a pay for access company. We charge a low monthly fee in order to protect you the user. We show you the design before you buy it. No buying blind – what you see is what you get. We also use these fees to help keep our design price cost low. For a full membership designs are $10 each with a loyalty program of buy 9 get the 10th free. This means your design price is $9 each. We also provide a certificate of authenticity with each design. Note: For any order that has a coupon used none of the designs will count towards the loyalty program of buy 9 and get a $10 coupon.

Design Candy also offers active members (has a paid membership and purchased 4 designs over the past 6 months) a $10 discount coupon every 6 months.

What is Design Candy?

Design Candy is a design service company that focuses on designs for the print on demand industry. We also do custom designs for anything you may need.

Who uses Design Candy?

Members of Design Candy are looking for access to great designs for their print on demand business that are trademark free, only sold to them, and will sell.

Are designs trademark free?

We research the designs for trademark conflicts and at the time of providing them for sale no trademark conflicts exist. We will refund the purchase price of a design If a trademark issues is found within 30 days of purchase. This way if something comes up after our research is done you are covered.

How many times are designs sold?

Tee shirt designs are sold once. Once a design is put into the shopping cart, we remove it from the site. If the purchase is complete, we add the design to your purchases page. If the sale is cancelled or not completed the design is return to the site.

Mockup designs are sold to multiple times. Mockup designs are used when selling on sites that let you upload your own images (etsy, eBay, shopify) and these are used to make the listing more appealing. Just add your tee shirt design to the mock up and load to your site.

KDP Interiors are sold multiple times.

How much do designs cost?

New designs cost vary depending on your subscription level.

Premium membership is $10 a design.

Basic membership is $12 a design

Free membership is $13 a design.

Designs that are not sold after a period of time will be reduced in price. Check the sales tab often to see what designs are available for a discounted price.

What design file sizes are provided?

Currently we provide a transparent design file size 4500 X 5400 and size 4500 X 4050 for hoodies on Amazon. We also provide an image of a black short sleeve shirt with the design on it for marketing.

Do you have a loyalty program?

Yes, we do. For every 9 designs ($10 and $5 designs) you buy you get a $10 discount code.

For every 6 months that you are active (active is a paid membership and purchased 4 designs in the past 6 months) you will receive a 25% off coupon that is good for 30 days.

How long after I add a design to my shopping card do I have to complete the purchase?

After you have added a design to the shopping cart you have 5 minutes to complete the purchase. This is does so designs are not left in the shopping cart preventing others from buying designs.

Do you offer refunds?

When initially signing up you receive 3 days free being able to view the designs. This gives you an idea of what we provide. Because of this we don’t offer refunds on monthly memberships or designs. Because of the nature of digital products, we can’t offer refunds.

If you have an annual membership,we will pro-rate out time left on the annual if a refund is requested.

Do designs on discounted order count towards the loyalty program?

No. Any order that has a coupon used none of the designs will count towards the loyalty program of buy 9 and get a $10 coupon.

Are Mockups, KDP Interiors and Design Elements sold multiple times?

Yes, because these are files that are used to build your own unique designs and books there are sold to multiple people. You are free to use any of these to create your designs and KDP books. You are not permitted to resell them as is.

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